Evaluating Platform Business Models in the Telecommunications Industry via Framework-based Case Studies of Cloud and Smart Home Service Platforms
نویسندگان
چکیده
The rise of digital platforms is changing organizations, markets and the logic of innovation in the digital economy. In particular, telecommunication companies re-structure their business models to gain control of innovative services and digital platforms. In this light, we aim to advance research on digital platform business models conducting a frameworkbased case study analysis of telecommunication operators’ platforms for enterprise cloud and smart home services. Besides the contribution of an analysis framework, our work provides insights on platform business models and strategies. In particular strong similarity between platforms for enterprise cloud services is confirmed, while a dominant design of smart home platforms has not yet emerged. Further, the analysis reveals that the telecommunication companies intend to foster platform adoption through different strategies regarding customer ownership and degrees of freedom for complementary participation. Finally, we find that complementary innovation is challenged by costly quality assurance measures imposed by the telecommunication companies.
منابع مشابه
RFID role in efficient management of healthcare systems: a system thinking perspective
Abstract Purpose of this paper: This paper presents an analysis toward understanding the business value components that a health care organization can drive by adopting RFID technology into its system. This researcher proposes a framework for evaluating the business value of RFID technology. To do so, emphasis is put on delivering business value through refining business processes and expandin...
متن کاملEvaluating the Growth and Evolution of Facility Management in Innovating Integrating and Aligning Business Strategies to Achieve a Competitive Advantage
The South African Facilities Management (FM) industry has seen increased operational strategy complexity from single-site contractors providing basic janitorial services to highly integrated and bundled FM service providers. Despite these major changes, very little research has been conducted on evaluating the effectiveness of FM in innovating, integrating and aligning business strategies to a...
متن کاملA Conceptual Framework for Smart Hospital towards Industry 4.0
Background: The fourth industrial revolution consists of combining network devices with cloud computing methods and analyzing large data and artificial intelligence, which makes it possible to call such an infrastructure smart. In a Smart Hospital, all things and devices are designed to be connected and integrated, thus achieving better patient care, increasing efficiency and reducing time wast...
متن کاملA Framework for Evaluating Cloud Computing User’s Satisfaction in Information Technology Management
Cloud computing is a new discussion in enterprise IT. It has already become popular in terms of distributed technology in some companies. It enables managers to setup and run the intended businesses by avoiding excessive spending on computers, software and hiring expert staff, which proves to be cost effective. Cloud computing also helps users pay for the IT services without spending massive am...
متن کاملRevenue Streams of Cloud-based Platforms: Current State and Future Directions
Platform as a Service is at the peak of inflated expectations. The term denotes some of the latest developments in the Information and Communication Technology industry, which are significantly changing the way services are produced, consumed, and deployed. While companies are investing in the underlying technology of cloud-based platforms, the emphasis on business model innovation and re-think...
متن کامل